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Thread: Warning Mana Owners!! Oil leaking out of crancase weep hole!!

  1. #61
    apriliaforum prov-nov
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    No, I had it in for the 600 mi. service when they started with all the work. When I went back to pick it up with the new motor they did say they were aware of others with the same problem. I don't know what the new motor cost, I didn't ask and the bill just said "n/c" at the bottom.

  2. #62
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    Hi, i phoned Aprilia customer services for the 4th time and spoke to the dealers whom in turn again consulted UK Aprilia technical support, and finally people are starting to take notice!!.

    Exactly the same scenario as Motoken, there looks a faulty batch of engine casings where they were not machined correctly and the oil is leaking from the outside of the seal.

    My dealer has now got the go ahead to put in a warranty claim for the engine casing (housing) to be replaced on my bike, in which i assume will be a complete engine rebuild.

    Im hoping this will finally resolve this and im glad Aprilia are now trying to fix this, just unfortunate that it has taking nearly 8 months and i was at the point in where i had no choice but to raise legal action.

    Hopefully the next time i update will be a more positive one and no more oil leak!!
    Last edited by mitchmike; 02-01-2009 at 04:57 PM.

  3. #63
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    Quote Originally Posted by mitchmike View Post
    Hopefully the next time i update will be a more positive one and no more oil leak!!
    We hope it too...

  4. #64
    apriliaforum Member chrisrappl's Avatar
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    I brought my bike in today for its 600 miles service and asked the mechanic to check a small oil leak that seems to be coming from somewhere on the front of the engine. I was hoping that it was a weeping sensor or an over/under tightened oil filter - something simple. It isn't much, just a drip or two when parked after a ride. I've been wiping the engine off after each ride to try to keep things from getting too grungy down there. He seems to think that it is coming from the waterpump seal area and is going to contact Aprilia for help on Tuesday. I'll keep you posted. I really like this bike and hope that it isn't laid up during the riding season, but I do want it fixed properly, so...

  5. #65
    SAFit07
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    Ours had an irregular, spotty finish where the oil filter met the 'block'. Micah and crew smoothed it down and no issues since, some 1500 miles later.

  6. #66
    apriliaforum Member chrisrappl's Avatar
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    My bike is back at the dealership to have the oil leak repaired. I'll keep you posted. My dealer was told by Aprilia that they had only experienced this problem with one other bike. On this thread alone I count four - Mitchmike, vlehca, Motoken and me. Any others experiencing this weeping from the water pump area?

  7. #67
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    Hi Chrisrappi, things are now becoming very serious with this issue, since my last update my dealer was in consultation with UK technical support and the UK Aprilia Manager Paul Goodisia and they admitted there was a batch of faulty engine cases and agreed that the only way to fix the issue was to replace the engine and they put in a warranty claim to that effect.

    Originally they was going to replace the casing but because my dealer is cutting ties with Aprilia they would not supply the tools to split the engine casing as they are too expensive so the cheaper option was to replace the engine.

    The engine replacement was confirmed to me over two weeks ago and that this was definetely going to happen and Paul Goodisia agreed that this should go ahead and any problems that he would make sure it would go through.

    My dealer phoned me today and told me that the warranty claim for a new engine had been rejected by Aprilia and no reason was given. They said that my dealer would need to put in a warranty claim for water pump shaft assembly , as they think that the part i have is too small for the casing and oil may be leaking around the rim...go figure!!. This is a complete fob off as i fear that if they did replace my engine they would be admitting liability there is a problem and would have to do this to other bikes such as yours at a great expense.

    My dealer has tried to contact Paul Goodisia and have left message but he is not returning there calls and is basically turning his back on what he agreed, and this is the top Aprilia man in the UK!!. This is all very disturbing and should be a concern for all Aprilia owners or anyone thinking of buying an Aprilia that this is going on.

    I have also been told of other stories where warranty claims have gone in and people have had to wait months for things to happen.

    Im very upset that this is happening and I feel completely helpless and I dont know what to do to get my bike fixed, I was told I was going to be getting a replacement engine but this has all been lies. I spent over 6000 for this bike which was all my savings and I have had this problem for 10 months and now my engine is starting to stutter and stall, which I believe is down to this oil leak.

    I want to take legal action but cannot afford it, I phoned Aprilia customer services and they just said I have to open up another case, this is the 5th one for the same issue.

    I would appreciate any advice from anyone on what to do as I am at a loss and feeling pretty depressed about the whole thing, thankyou
    Last edited by mitchmike; 03-29-2009 at 05:12 PM.

  8. #68
    apriliaforum expert RS4EVER's Avatar
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    I can't believe what I'm reading!!!

    Isn't anybody at Aprilia Corporation reading this and feeling the need to fire Mr Belisia due to the bad press Aprilia might get if this passiveness goes public?. These are the kind of issues that separate the good from the bad makes.

    Please Aprilia (UK or worldwide) don't let the rumour spread and act ASAP!!!

    Best luck to all the affected!!!

    As for me, I might have to put off my Mana buying decision...

  9. #69
    apriliaforum Member
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    Yep me too I hope I dont buy a lemon even its a good deal on a 2008 I was offerred, but I have no clue if this would be one of the bad batches

  10. #70
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    vlehca

    In your last update you said your dealer has put in a warranty claim for a water pump replacement, interested to know how youre getting on, did this resolve the issue?


    motoken

    I am going to write to Piagio Head office about my case and need all the evidence i can get, would you be able to give me the name of your dealer who successfully put in a warranty claim for a new engine and was there any admission from Aprilia that the casing/housing was machined incorrectly or had a bad surface finish.

    chrisrappl

    Any more updates on your case?

  11. #71
    apriliaforum Member chrisrappl's Avatar
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    I took the bike in on Tuesday and asked the Service Manager to keep me informed on its progress. Since it has only been two days, I haven't heard anything yet. If I don't hear anything this week, I'll call next Tuesday afternoon for an update and I will keep you posted.

  12. #72
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    mitchmike you've got a PM

  13. #73
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    Many Thanks for the info Motoken, this will really help build up a case towards the manufacturers Piagio, as i may have to go down the route of a no win no fee legal case if they do not get my bike fixed soon.

    I have a feeling or assumption that they have urgently looked at your engine, and used that to maybe come up with a workaround, possibly by making the water pump shaft assembly bigger or making an extra seal (not sure not an expert). So could be reason why they have decided not to replace my engine if they have a workaround sporned from your engine, just all seems to be cloak and dagger.

    Thanks as well chrisrappl, look forward to your update

  14. #74
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    O.K. this is my first post, so if I screw it up, please forgive.

    I purchased my Mana this past Sept. No riding up here in the winter, so I started it and let it idle twice in the last month (for about 10-15 minutes each time). Yup, 'weep hole' leak (about 2-3 drips). I've just let my dealer know about it. We'll see what comes next.

  15. #75
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    Sorry to hear that SnowMonkey, how many more Mana owners have got to go through this rubbish before Aprilia issue a recall.

    I know you have told your dealer but I would seriously advise you to call customer services on 00800 15565500 and raise a case, they are useless but at least they will have a history of complaints made and hopefully start taking notice.

    Please continue to post updates on your progress.
    Last edited by mitchmike; 03-27-2009 at 11:29 AM.

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